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Latest News Archives2021-03-06T13:10:28-06:00

Leaks Can Run- But They Cannot Hide

Drip, Drip, Drip…Let’s Talk Leaks!

Guess what! National Fix A Leak Week is March 14-20th and we want to be sure you have the best resources to keep you informed of the little problems caused by water leaks. Awareness of what to look for and knowledge of how to fix any leak issues can go a long way in prevention and saving money. Leaks can run, but they can’t hide!



Did you know that simple faucet leaks amount to approximately 1 trillion gallons of water wasted each year? That’s huge! And so easily preventable! Not to mention, leaks are costly. Taking time each year to perform a preventative check, can help keep your check book in order.
When you are on the hunt for possible leaks, it is important to start with the data… Begin with your water bill, check your meter, and test your toilets. These will give you some clue as to the prevalence of a water leak in your home.

The EPA recommends the following checklist for tracking down a leak! Here are some of the best-known hiding places to start. Keep your ears open!
  • Bathroom
    • Toilets
    • Faucets
    • Showerheads
    • Under the sink
    • Don’t forget the tub!
  • Laundry Room
    • Check all of your hook-ups!
    • Look for pooling in the washer itself (it could indicate a source leak)
  • Kitchen
    • Check all appliances, such as the dishwasher and fridge. Many times, there are leaks behind them.
  • Basement and Garage
    • Sinks
    • Exposed pipes
    • Water Heaters
  • Outside
    • Spigots
    • Irrigation controls and sprinkler heads

Well, that all depends on your plumbing skills. Whether you choose to call in a professional or venture down the DIY path, below are a few steps everyone should take… just in case.

  1. Turn off the water line to the leaking location.
  2. Identify the primary source of the leak.
  3. Document any and all damage (date, time, photos, description, etc.).
  4. If necessary, call your insurance company.
  5. Call in the professionals or DIY to fix any damage caused by the leak.
  6. Look for any secondary impacts caused by the leak, such as mold or mildew.

It’s important that everyone learn the ins and outs of their plumbing system to avoid costly repairs or surprise damages. Not only does it help protect your home and family, but you also help reduce any wasteful impacts to our water sources.
Enjoy Fix a Leak Week! Best of luck to all you DIY’ers!

Article Sources

Detect and Chase Down Leaks With Watersense
EPA- Fix a Leak Week
Home is Being Destroyed- Act Now.
How To Find Water Leaks In Your Home’s Plumbing
Dangers and Causes of Hidden Water Leaks in the House

Want to Learn More?

EPA- At Home Activity
Home Water Works
YouTube ~ Just search “Plumbing”
WaterSense- Fix a Leak Week

Other Resources

wikiHow- Find a Water Leak in Your House
Fancy Pants Homes- Common Household Water Leaks to Watch Out For/
Water Use It Wisely- Fix a Leak Week/
White House Utility District- Fix a Leak Week/

For Kids

EPA- Student Fact Sheet
EPA- Leak Detective

By |March 1st, 2022|

Winter Is Coming!

COLD WEATHER IS COMING!

WHAT ARE FREEZING TEMPERATURES?

When approaching winter in Texas, it can be uneventful as our winters tend to be somewhat mild in our area. Nevertheless, we do still have the chance of a detrimental cold front and we must be prepared. When talking about winter with Inframark, we take the WHAT, WHEN, WHERE and HOW approach on our facilities. So, what are freezing temperatures?
Technically freezing temperatures are when the air reaches 32 degrees Fahrenheit. However, it is typically uncommon to see damage to pipes or facilities if the temperature
drops down to 32 degrees and doesn’t stay there for a long period of time. When the temperature reaches 30 degrees or below and stays for just a few hours, it can cause the
pipes to freeze, damage irrigation equipment and cause control failures at many different levels. Additionally, there can be latent damage which doesn’t show immediately. An
example of this would be galvanized pipes. While the pipe may not burst, expansion can occur separating the galvanizing from the pipe creating an area for corrosion to start and
ultimately cause leaks.

WHEN DO YOU PREPARE FOR A FREEZE?

That question is probably the hardest to answer in our area. At Inframark, we do an annual freeze protection audit starting in the Fall. We also do periodic checks as winter continues, since it may actually be months before the cold weather makes its way to our area. It is always the best practice to make sure the preventive measures taken are in good condition throughout the winter. With preparations in place and a cold front approaching, the weather should be monitored regularly to determine arrival time, anticipated temperatures and duration of temperatures below freezing.

WHERE SHOULD WE HAVE FREEZE PROTECTION?

This is the easiest question, everywhere! We don’t believe you can prepare enough for a winter freeze. The potential loss and damage due to a freeze can be extremely costly. Your outside spigots should be covered and insulated along with any other pipes directly exposed to freezing temperatures. This also includes pipes in the attic, garden hoses, irrigation lines and irrigation system backflow preventers. The lines outside exposed to the air are the most common areas to see damage. It is not uncommon for our Inframark team to turn the water off to hundreds of broken backflow preventers in the residential communities after a big freeze. Typically, pipes in the home are fairly safe with heaters running.

HOW DO WE PREPARE FOR THE FREEZE?

There are many different methods and materials which can be utilized to make sure you are safe from freeze damage. Some of these are: foam and fiberglass insulation sized for specific pipes and secured with vinyl and plastic tape, prefabricated spigot covers, spray foam insulation, heat tape, heat lamps and portable heaters. Almost all building supply stores have these items, but do not wait until the night before because they are known to sell out. Should supplies be unavailable, one can improvise, such as utilizing towels and duct tape to insulate vulnerable areas. Turning off the water and draining the lines is the most reliable way to prevent freeze damage. This should always be done for backflow preventers and irrigation systems; however, most everyone needs to have potable water inside the house while it is occupied, so turning off the water and draining the lines is not an option. It is also best practice to periodically flush the lines through all fixtures inside the house during a freeze to bring fresh water into all the lines. This will prevent the water from expanding and breaking the pipes during the freeze. Space heaters, heat lamps and heat tape can be used for small areas directly exposed to freezing temperatures, but care should be taken with any device using extension cords.

By |February 11th, 2021|

Tropical Storms- Marco and Laura

Beginning on August 20th, your Inframark management team began preparations and tracking of what was known then as tropical disturbance number 13. TD 13 intensified and became tropical storm Marco. As of this Sunday morning Marco is forecast to begin a counterclockwise movement and make landfall as a hurricane on the Louisiana coast. At that point, the storm will continue on a west-northwest track taking it through Louisiana and eventually coming in to East Texas just north of Beaumont. At this point it will be a tropical depression.
Additionally, we are watching tropical storm Laura. This system is currently bringing inclement weather to the Dominican Republic, Haiti and the southeastern Bahamas. Experts predict the storm will continue on a north northwest track, strengthening as it moves through the Gulf of Mexico.

The storm is still too far out to forecast a point of landfall, but experts generally agree it could be anywhere from Houston all the way to Mississippi. Additionally, there is much discussion on the impact Laura may or may not exert on Marco as these two storms potentially are going to be close.

With the amount of data that we have been presented and the significant discrepancy in its interpretation by the weather experts, INFRAMARK has decided to prepare all of our clients as if both storms are going to make a direct hit on the Houston area.

Here are the steps we have taken:

  • We are in direct contact with Jeff Lindner from Harris County OEM to assist us in understanding the forecast.
  • We have 2 daily briefings to review the data points with our emergency team.
  • All facilities have been placed in a hurricane prep condition ready to withstand the unique weather characteristics that are brought about by hurricanes.
  • We have verified fuel delivery with our multiple fuel vendors.
  • We have placed our Shelter in Place Packs (SIPPS) in strategic locations for our employee’s safety.
  • Our customer service and billing teams are set up to perform their functions remotely via the internet.
  • Our 2-way radio system is active and ready in the event cellular communications are compromised.
  • We will be deploying the mobile command center (MCC) Monday AM.

The MCC is a self-contained mobile vehicle that has 100 gallons of diesel, an 85kW generator, communications tools and food to keep our 24-hour emergency team ready.

As always, we hope that this becomes a non-event and dissipates quickly. If you have any questions about anything related to the storm or your district preparation, please reach out to your designated account manager for more information. If anything changes, we will share it with another special edition of our customer first newsletter.

NHC forecasting as a Sunday morning:

By |August 25th, 2020|

Hurricane Preparedness Week, May 5-11, 2019

It only takes one storm to change your life and community. Tropical cyclones are among nature’s most powerful and destructive phenomena. If you live in an area prone to tropical cyclones, you need to be prepared. Learn how during Hurricane Preparedness Week (May 5-11, 2019). Hurricanes.gov/Prepare

Sunday, May 5- Determine Your Risk
Monday, May 6- Develop an Evacuation Plan
Tuesday, May 7- Assemble Disaster Supplies
Wednesday, May 8- Get an Insurance Checkup
Thursday, May 9- Strengthen Your Home
Friday, May 10- Help Your Neighbor
Saturday, May 11- Complete a Written Plan

By |May 3rd, 2019|

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